Heritage Eagle Bend Master Association
Frequently Asked Questions (FAQ)
What is Heritage Eagle Bend?
Heritage Eagle Bend is an age-restricted, active adult community with many amenities including an 18-hole public golf course and a Clubhouse with indoor / outdoor pools, restaurant, fitness facility, billiards, lounge area and meeting rooms. Our community is made up of three (3) types of homes: single-family, duplexes, and townhomes. All homes are part of the Master Association. There are 1442 total homes in HEB.
Single-Family Homes: Single-family homes (SFH) make up the majority of residences here in the community. Residents in these homes belong to the Master Association. They are responsible for maintaining their own insurance, landscape, snow pushing, and other regular single-family home upkeep. There are 830 single-family homes.
Duplexes (Traditions): Duplexes consist of two (2) homes connected by a common wall. Residents in these homes belong to the Master Association and Traditions Eagle Bend Sub-Association. Certain maintenance tasks are completed by the Traditions HOA including maintenance of builder-installed landscape, snow pushing and house painting. Residents must insure their home like single-family (SFH) with full coverage insurance – Traditions maintains no insurance on individual properties and has no common areas. Traditions is self-managed by a Board of Directors. There are a few stand-alone duplexes as well. There are 371 duplexes.
Townhomes (Villages): Townhomes consist of tri-, four-, six-and a few 7-plexes connected by common walls. Residents in these homes belong to the Master Association and Villages Sub-Association. Certain maintenance tasks are completed by the Villages HOA including maintenance of builder-installed landscape, snow pushing, roofs, and house painting. Residents are to insure their home with a “walls-in” policy as the Villages maintains insurance on the exterior of the house only. Villages is self-managed by a Board of Directors. There are 241 townhomes.
What is a Community Association / Homeowners Association (HOA)?
A Community Association is a non-profit corporation managed by an elected Board of Directors in accordance with their governing documents: Articles of Incorporation, Bylaws, and CC&R’s (Declarations). The purpose of the Community Association is to preserve, maintain, and enhance the Community.
What is an “Active Adult Community”?
Heritage Eagle Bend was originally founded as a “55+” community. During the housing downturn, the governing documents were amended to allow persons between the ages of 45 & 54 to purchase inside the community. Persons over the age of 19 may live here as long as an age qualified individual is also a full-time resident of the property. No one under 18 may reside in HEB.
Can my grandkids visit me?
While Heritage Eagle Bend is age restricted, guests 18 and under may still visit with the following restrictions: 1) Kids may only visit for a total of 90 days out of a 365-day year and 2) Kids may stay a maximum of six (6) weeks in a row, at a time. Example: Grandkids may visit for six (6) weeks during the summertime, three (3) weeks over fall break, and spend the rest of the allowed time (3 – 4 days) over the winter holidays. Additionally, there are certain times during the day when underaged guests may use the clubhouse facilities, usually in the afternoon, and must be accompanied by a resident. Please contact the Clubhouse Welcome Desk at 303-693-7788 or welcomedesk@heritageeaglebend.com to find out the specific hours for any individual day. Reservations may be required.
What are the Governing Documents and how can they be obtained?
There are two (2) ways to obtain the governing documents. 1) Documents can be obtained through homewisedocs.com for a fee. 2) Documents can be obtained from the seller. Failure to follow any of the governing documents may result in a fine.
Articles of Incorporation: Documents filed with the government to legally create a corporation; in this case, the Community Association is the corporation.
Bylaws: The Bylaws provide the framework for administration and management of the Community Association. This includes terms, offices, and duties of the Master Board of Directors, voting rights, meetings, and other items necessary to run the Association.
CC&R’s: The Covenants, Conditionals, and Restrictions (CC&R’s) / Declarations are recorded by the County Recorder’s office and are automatically included in the property title. These documents outline the requirements and limitations of the property.
Rules & Regulations: The Rules & Regulations are established to help keep the community, Clubhouse, and other recreational facilities clean and accessible to all residents.
Resolutions: Resolutions are formal statements regarding an Association’s policies. All Heritage Eagle Bend’s resolutions are compiled into one (1) list for ease of review.
Residential Improvement Guidelines (RIGS): The Residential Improvement Guidelines outline the architectural standards of the community. All exterior projects / improvements require advanced approval and must be submitted and approved prior to installation. Fines can be assessed for projects undertaken without approval.
What is the Board of Directors?
The Board of Directors is made up of volunteer residents elected every April with terms beginning May 1st. Per the governing documents, the Board operates on behalf of the property owners by implementing policies, standards, and procedures and develops the annual budget. HEB is comprised of a Master Board of Directors and two (2) Sub-Associations. Traditions (duplexes) and Villages (townhomes) have their own elected Board of Directors and are self-managed by their Boards.
Is there also a management company for HEB? Yes, OB Sports specializes in club and golf management. They were contracted by the HEB Master Board of Directors to manage the day-to-day operations of the Clubhouse, Golf Course and HOA, at the direction of the Master Board of Directors, with an on-site General Manager, Community Manager, Assistant Community Manager, Administrative Assistant, Controller and Accounting Assistant in the Administration Building and a full club, golf, restaurant, landscape, and snow pushing staff. OB Sports’ corporate office is located in Scottsdale, AZ.
MSI is the third-party accounting firm who collects the monthly assessments, see For Realtors and Prospective Residents on the website at www.heritageeaglebend.com under the About Us tab for more information on MSI, status letters, closing fees, transfer fees, etc.
When does the Board meet, and can I attend the meeting (s)?
The Board generally meets on a monthly basis to discuss ongoing issues and perform regular business duties such as approving minutes and financials. The Board also has regular work sessions. These meetings are open to residents and the meeting times are posted in the monthly newsletter. Traditions (duplexes) and Villages (townhomes) meet quarterly. Please check with the Welcome Desk at the Clubhouse to confirm dates and times: 303-693-7788 or welcomedesk@heritageeaglebend.com .
What are Assessments?
Assessments are the Homeowner’s mandatory financial obligation to the Community Association. These are collected monthly and cover operating expenses of common area items such as the Clubhouse, golf course, community trash and recycling, and snow pushing, etc. They also provide for reserve funds for replacements or upgrades to common facilities in future years. Failure to pay assessments may result in facilities and voting privileges being revoked until the account is made current.
Will the Assessments go up?
As the budget is developed annually, the assessments have the potential to change every year. Assessments are determined by many factors including Reserve Fund contributions and cost of services, as well as inflation. As a result, the rates may fluctuate to reflect these factors. The Board works hard to try to keep the assessments as low as possible and still provide the services and amenities HEB residents enjoy.
What happens if I don’t pay my Assessments?
Assessments are the basis for a Community Association budget. Heritage Eagle Bend is dependent on timely receipt of assessments from each property owner. Payments are due on the 1st of the month and considered late if received after the 10th of each month. Late payments will result in late fees. For property owners who continue to be delinquent, the HOA has the right to withhold facility use, golf and voting privileges and may turn the account over to the attorney for collection of assessments. The homeowner is responsible for all late fees, interest, lien filing fees, attorney’s fees and court costs.
What are Committees and how can I get involved?
Committees are groups of homeowners, selected by the Board of Directors, who analyze issues and make recommendations to assist the Board. Currently, there are five (5) standing committees: Architectural Advisory Committee (AAC), Facilities & Grounds (F&G), Finance Advisory Committee (FAC), Golf Advisory Committee (GAC), and Legal & Compliance Committee (L&C). Committee meetings are open to residents. The dates and times for all meetings are included in the monthly newsletter. Any homeowner in good standing is welcome to apply to be on a committee. The application process usually starts in August and concludes in September. New Committee terms typically start in October.
Orientation / Registration:
All new Homeowners are required to complete a New Homeowner Orientation following the closing of their home. Please contact Jillian Wyatt, Community Manager, to set up an appointment at jwyatt@heritageeaglebend.com or 720-235-1831 or Alison Gulley, Assistant Community Manager, at agulley@heritageeaglebend.com or 720-235-1826. Homeowners will need to bring their ID’s and the Warranty Deed from the Closing Documents. This step is required to maintain our Age Restriction and is also a great way to learn all about the Heritage Eagle Bend Golf Club Community! Much Community information is provided to make your move easier. Realtors, please remind your clients of this important step.
Do I need approval to make exterior changes at my home?
Yes. Any exterior improvement / change requires advanced approval from the Architectural Advisory Committee (AAC) prior to any work being performed. Changes done without prior removal may be required to be removed or corrected and / or fined. Payment of any fine does not relieve the homeowner from the responsibility of completing the application for AAC review and approval, and possible remediation. Forms and paperwork can be found on the HEB website: www.heritageeaglebend.com or contact the Administration Office at 720-235-1888.
Please note: Sub-Associations may have additional conditions / requirements in place. All submittals for exterior changes in Sub-Associations are also sent to, reviewed, and approved by a representative of that Sub-Association. The Residential Improvement Guidelines (RIGS) are on the HEB website: www.heritageeaglebend.com or contact the Administration Office at 720-235-1888 for forms and additional information required for submittal.
Fences: Heritage Eagle Bend was designed with an open concept in mind. Fences and small pet enclosures are allowed with pre-approval and per the following restrictions: “The maximum height of any fence is 42 inches from the existing grade (42”) …. The fence may enclose a maximum of 200 square feet of yard area.” (See RIGS – Fences)
Satellite Dish: In compliance with the Federal Communications Commission (FCC) Rule and per the RIGS, satellite dishes require prior approval before installation. The preferred location is as out of sight as possible. In the Villages (townhomes) Sub-Association, mounting the satellite dish on the ground as opposed to the roof is preferred. Villages residents who choose to install the dish on the roof will be required to sign a waiver acknowledging they are responsible for any damages that occur due to installation.
Parking / RV Restrictions:
Overnight street parking is not allowed in HEB. In single-family homes & duplexes (Traditions), overflow vehicles may be parked on the driveway. In the townhomes (Villages), these are Fire Lanes, so overnight guests may park in the Visitor parking. Additional parking is available in the Clubhouse parking lot for 48 hours with a parking permit. Permits are available from the Clubhouse Welcome Desk.
RVs may be parked on the street in front of a house for 48 hours for loading, unloading, winterizing and de-winterizing. If additional time is needed, RVs may be parked in the Clubhouse parking lot for an additional 48 hours with a Permit available from the Clubhouse Welcome Desk.
Reporting Violations:
One of the advantages of living in a “covenant protected” community is having guidelines for maintaining the community’s aesthetic continuity and architectural integrity. The HOA Administration, on behalf of the Association, inspects the community on a regular basis and notifies residents of items not in compliance. Reports of specific violations may be submitted to the Administration Office and will be handled accordingly.
Snow Pushing:
Master Association – The Master Association provides snow pushing services on the roads and sidewalks on a storm-by-storm basis. Communications regarding snow pushing may be sent out by E-Blast and regularly updated on the Snow Line: 303-343-3063. The Snow Line is a recorded message only.
Traditions Duplexes – The Traditions Sub-Association provides snow pushing services on driveways and on the sidewalk leading to the front door. This service is provided through an outside vendor contracted by Traditions. Communications regarding snow pushing may be sent out by E-Blast and regularly updated on the Snow Line: 303-343-3063. The Snow Line is a recorded message only.
Village Townhomes – The Villages Sub-Association provides snow pushing services on driveways and on the sidewalk leading to the front door. This service is provided through an outside vendor contracted Villages. Communications regarding snow pushing may be sent out by E-Blast and regularly updated on the Snow Line: 303-343-3063. The Snow Line is a recorded message only.